Privacy Policy

Last Updated: November 7, 2025

This Privacy Policy describes how Charxli ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, use our services, or otherwise interact with us.

At Charxli, we prioritize the protection of your personal information and are committed to maintaining the trust you place in us. This policy outlines our practices for handling your data with respect to our event and photo zone decoration services.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

Personal Information:

  • Contact details (name, email address, phone number, physical address)
  • Communication preferences
  • Event details (type, date, location, guest count)
  • Payment information (processed through secure third-party payment processors)
  • Information you provide in messages, emails, or phone calls

Automatically Collected Information:

  • Device information (browser type, IP address, device type)
  • Usage information (pages visited, time spent on site, referring links)
  • Cookies and similar technologies (see our Cookie Policy)
  • Location information (with your consent)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide our event decoration services
  • To communicate with you about your inquiries, bookings, and services
  • To personalize your experience and improve our website and services
  • To process payments and manage billing
  • To send promotional materials or newsletters (with your consent)
  • To comply with legal obligations
  • To protect our rights, property, and safety

3. Information Sharing

We may share your information with the following parties:

  • Service providers who help us operate our business (e.g., payment processors, event venues)
  • Professional advisors (e.g., lawyers, accountants, auditors)
  • Government authorities when required by law
  • Business partners with your consent

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Objection to the processing of your personal information
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will ensure appropriate safeguards are in place to protect your personal information in compliance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Charxli
3b/45 Leda Dr
Burleigh Heads QLD 4220
Australia
Phone: +61755204648
Email: info@charxli.world

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